Effective Date: February 21, 2025
Welcome to ROYALBOXUSA.COM (“Website”), operated by The Royal Box (“DCT Information Inc.”), located at 23726 Bennett Chase Dr, Clarksburg, MD 20871, USA.
These Terms and Conditions (“Agreement”) govern your use of our website, services, and the purchase of our artificial jewelry products. By accessing, browsing, or purchasing from our website, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.
For any inquiries, please contact us at [email protected].
1. Definitions
- “We,” “Us,” “Our”: Refers to The Royal Box (“DCT Information Inc.”) and its affiliates.
- “You,” “User,” “Customer”: Refers to any person accessing or using ROYALBOXUSA.COM.
- “Products”: Refers to artificial jewelry and accessories sold on our website.
2. Use of the Website
2.1 Eligibility
By using our website, you represent that:
- You are at least 18 years old or have legal parental/guardian consent.
- You will use our website lawfully and in accordance with these Terms.
2.2 Account Registration
You may be required to create an account to purchase products. You agree to:
- Provide accurate and current information.
- Maintain the confidentiality of your account credentials.
- Be responsible for all activities under your account.
We reserve the right to terminate accounts at our discretion if misuse is detected.
3. Product Information & Pricing
3.1 Product Descriptions
We strive to provide accurate product descriptions and images. However, we do not guarantee that product details (such as colors, sizes, and materials) will be exact due to variations in device displays.
3.2 Pricing & Payment
- All prices are in U.S. Dollars (USD) and may be subject to change without notice.
- We accept major credit cards, debit cards, and other secure payment methods via third-party processors.
- We are not responsible for errors in pricing. If an order is placed for an incorrectly priced item, we reserve the right to cancel the order and issue a refund.
3.3 Taxes & Duties
Applicable sales taxes and duties are calculated at checkout and depend on your location. Customers outside the U.S. may be responsible for additional import duties or customs fees.
4. Orders & Shipping
4.1 Order Acceptance & Cancellation
- We reserve the right to refuse or cancel any order at our discretion.
- If an order is canceled, a full refund will be issued to the original payment method.
4.2 Shipping & Delivery
- Orders are processed within 2-5 business days and shipped via reliable carriers.
- Estimated delivery times vary based on the shipping method selected.
- We are not responsible for delays caused by the carrier or external factors (e.g., weather, customs).
4.3 Risk of Loss
Risk of loss and title for purchased items transfer to you upon shipment. We are not responsible for lost or stolen packages.
5. Returns & Refunds
5.1 Return Policy
We accept returns within 14 days of delivery for unused, unworn items in original packaging. To initiate a return, email us at [email protected] with your order details.
5.2 Non-Returnable Items
The following items cannot be returned:
- Final sale items
- Gift cards
- Personalized or customized jewelry
5.3 Refunds
- Refunds are processed within 5-7 business days after receiving the returned item.
- Original shipping fees are non-refundable unless the return is due to an error on our part.
- Refunds will be issued to the original payment method.
6. Intellectual Property Rights
6.1 Ownership
All content on ROYALBOXUSA.COM, including but not limited to text, images, logos, and product designs, is the exclusive property of The Royal Box (“DCT Information Inc.”) and is protected under intellectual property laws.
6.2 Restrictions
Users may not:
- Copy, modify, or reproduce content without permission.
- Use trademarks or logos without authorization.
Unauthorized use may result in legal action.
7. Limitation of Liability & Disclaimers
7.1 No Warranties
All products are provided “as is” and “as available” without warranties of any kind. We do not guarantee:
- That the website will always be available or error-free.
- That products will meet your expectations.
7.2 Limitation of Liability
To the maximum extent permitted by law, The Royal Box will not be liable for:
- Indirect, incidental, or consequential damages (including lost profits or data).
- Delays, shipping issues, or damages caused by third parties.
Our total liability for any claim shall not exceed the amount paid for the product in question.
8. User Conduct
By using our website, you agree not to:
- Engage in fraudulent or illegal activities.
- Post or transmit harmful content (e.g., viruses, abusive comments).
- Use automated systems (bots, scrapers) without our permission.
We reserve the right to terminate access for any violation.
9. Privacy & Data Protection
Your personal data is collected and processed in accordance with our Privacy Policy. By using our website, you consent to our data practices.
10. Third-Party Links
ROYALBOXUSA.COM may contain links to third-party websites. We are not responsible for their content or privacy practices. You use them at your own risk.
11. Governing Law & Dispute Resolution
These Terms shall be governed by the laws of the State of Maryland, USA.
11.1 Dispute Resolution
- Any disputes will be first resolved through negotiations.
- If unresolved, disputes shall be settled through binding arbitration in Maryland.
- You waive the right to participate in class-action lawsuits.
12. Changes to These Terms
We reserve the right to update these Terms at any time. Any changes will be posted on this page with the updated Effective Date. Continued use of our website after updates constitutes acceptance of the revised Terms.
13. Contact Information
For any questions or concerns regarding these Terms and Conditions, contact us at:
📧 Email: [email protected]
📍 Address: 23726 Bennett Chase Dr, Clarksburg, MD 20871, USA
Thank you for shopping with The Royal Box!